Member Benefits ·
Home Safety & Eldercare Support – Free Benefits!
A new round of free home safety and eldercare support, now open to caregivers of elderly family members in 3-room HDB flats or below.
Singapore's tenant co-op · since 2020
No tenant negotiates alone.
The co-operative owned by Singapore's frontline businesses: the shops, eateries and studios that keep our malls alive.
Owner at their counter
F&B owner at work
Salon or studio owner
- Business owners
- 700+
- Brands
- 600+
- Outlets
- 2,600+
As of Oct 2026
We work with
Singapore Retailers Association
Restaurant Association of Singapore
ASME
Singapore Business Federation
Franchising and Licensing Association
Singapore National Co-operative Federation
Where do you fit in?
What members get
Small alone. Tough together.
Voice
Tenants have a say when the rules are written. We bring owners' real cases to landlords, trade bodies and policymakers.
You get: a vote at the AGM and a say in what we push for next.
Leverage
700+ owners negotiate better than one. We pool our scale for shared services and partner deals.
You get: member-only rates from vetted partners, plus TUFF Rent Benchmarks.
Know-how
Know your lease before you sign. The Code of Conduct in plain English, lease reviews and training.
You get: your lease reviewed by a TUFF Lease Mentor, an operator who's been there.
Wins since 2020
It started as a group chat in February 2020. Now tenants have a voice at the table.
2020
Pushed for COVID rental relief
Owners came together in February 2020 to press for rent relief for tenants hit by the pandemic.
2020–21
Helped shape the Code of Conduct
Brought tenants' real cases to the talks that produced the Code of Conduct for Leasing of Retail Premises.
2021–now
A tenant voice on the FTIC
Our Chairman, Terence Yow, serves on the Fair Tenancy Industry Committee, which looks after the Code.
Live · Retail Tenant Tracker
Negotiate with facts, not hunches.
We track store openings, closures and vacancies across 22 Singapore malls, so you know how a mall is really doing before you sign.
Open the tracker ↗Coming soon · Lease Health Check
Is your lease fair? Find out in 2 minutes.
10 yes-or-no questions, checked against the Code of Conduct. A red, amber or green score with plain-English next steps.
Meanwhile, read the Code in plain EnglishOwners like you, already in.
Member photo, in their shop
Member photo, in their shop
Member photo, in their shop
Membership
Pick how you join.
Member
$50 one-off
Any owner or operator of a retail, F&B or services business.
- Vote at the AGM
- Member WhatsApp community
- Full Lease Health Check report and Tenant Playbook
- Partner offers directory
- "SGTUFF member" window decal
Associate
Most popular
$199 a year
Owners with a lease to protect.
- Everything in Member
- 1 lease review a year by a TUFF Lease Mentor
- TUFF Rent Benchmarks: see what others pay
- Member-only rates from partners
- Discounted consult with our partner lawyers
Patron
$999 a year
Groups with three or more outlets.
- Everything in Associate
- Mentor review on every renewal, across all your outlets
- Quarterly roundtable with the committee
- First access to group-negotiated deals
- Your name on the Patrons wall
- Who can join?
- Any owner or operator of a retail, F&B or services business in Singapore.
- What does "co-op" mean for me?
- You're a part-owner, not a customer. Members elect the committee and set our priorities.
- Is SGTUFF against landlords?
- No. We push for fair, balanced leases that keep shops open and malls full.
- Is a mentor review legal advice?
- No. Mentors are experienced operators who share practical, commercial know-how. For legal advice, we refer you to our partner lawyers at a member rate.
Latest news
All news →Member Benefits ·
Home Safety & Eldercare Support – Free Benefits!
Free home safety and eldercare support for eligible staff in retail, F&B and service industries. Applications closed 12 Jan 2026.
Fair Tenancy ·
Contract Development for Fair Tenancy Course (WSQ)
Learn the Code of Conduct for Leasing of Retail Premises and how to negotiate better lease outcomes, taught by former lawyer Lim Hui Nan.
No tenant negotiates alone.
Join 700+ owners who have each other's backs.